tag:blogger.com,1999:blog-29054032711017749642024-02-20T06:32:10.614-08:00Telus Mobility ReviewIs The Future Really Friendly?
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This blog is not associated with TELUS Corporation in any way.Unknownnoreply@blogger.comBlogger40125tag:blogger.com,1999:blog-2905403271101774964.post-88229131101722076002009-12-06T16:50:00.001-08:002009-12-06T17:00:02.046-08:00Telus MobilityTelus Mobility is not Canada's top wireless provider. In fact, if you're looking at Telus Mobility from a customer service perspective, it's actually one of the worst cell phone companies in Canada. <br /><br />Since I've started this blog, we've grown to over 1500 visitors per month. People visit the site, leave their Telus Mobility comments, and come back to see who else is having Telus Mobility issues. The answer is: thousands of Canadians are sick and tired of being bullied by the seemingly friendly wireless provider. <br /><br />While Bell doesn't offer the best plans, and Rogers can sometimes be a little bit expensive depending on what promotions might be available, both are a lot easier to deal with in my opinion. I'll be writing more to back this up in the coming days. <br /><br />Until next time. Stay away from Telus Mobility. <br /><br />WillyUnknownnoreply@blogger.com32tag:blogger.com,1999:blog-2905403271101774964.post-14609373714232797772009-09-29T14:22:00.000-07:002009-09-29T14:27:22.760-07:00Telus Tuesdays Half Price Movie Combo at CineplexTelus Movie Combo at Cineplex actually looks pretty good at half price. But, remember it's Telus and Telus Mobility bringing this promotion to you. You get admission, regular popcorn and a fountain drink for half price at Cineplex Entertainment Theatres. Don't let this rub you the right way. That little bunny from Telus will still bite your face off if you get too close. Read through the real complaints and horror stories here at telus mobility review and you'll think twice before reaching out to pet the Telus Bunny.Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-2905403271101774964.post-90471240216759473242009-06-18T05:53:00.000-07:002009-06-18T06:02:00.660-07:00Telus Mobility CustomerHere's a Goodie from a Telus Mobility Customer who I think it's fair to say will never be a customer again with Telus Mobility:<br /><br /><br />I recently received a large bill from Telus Mobility after transferring my numbers to Rogers, due to poor cellphone reception and customer service issues. The bill contained (amongst other charges) a $240 cancellation fee. Upon contacting Telus customer service, I was informed that there were service contracts remaining totaling 9 months between two phones that were on the account (72 month commitment between the 2, 63 months fulfilled).<br /><br />I requested a compromise for the 9 months remaining, since the value Telus attributed to the 72 month commitment was $400 (their quote to me), I offered to pay back the percentage remaining 9/72 of $400 or $50 total.<br /><br />The agent refused to compromise - I then offered to reactivate the account in order to payout the remaining contract. They would not take this option either.<br /><br />Finally, I quoted the more than 11 years (between the 2 phones) that I had been a customer (a telus mobility customer) - and asked was it their intention to make sure I would never be a customer again? The agent commented that they can not do any crediting of these fees.<br /><br />I then asked if they would like me to cancel my other accounts (home phone, etc) with Telus?<br /><br />The agent offered to do so immediately if I would provide her the numbers.<br /><br />It's unfortunate that this is how Telus would treat a long-time customer, happily canceling accounts and leaving a sour taste that will long ensure I will never do business with Telus again.<br /><br />You can find the original article here:<br />http://www.complaintsboard.com/complaints/telus-mobility-c9892.html<br /><br />Telus Mobility folks, there you have it. They treat their Telus mobility customers like nobody else. And, I don't mean that as a good thing. <br /><br />WillyUnknownnoreply@blogger.com5tag:blogger.com,1999:blog-2905403271101774964.post-30770960974715632222009-06-14T10:59:00.001-07:002009-06-14T11:01:09.589-07:00Telus Long Distance - Nightmares - Part 1I just received this from a visitor via email. Have a read...<br /><br />AVOID TELUS LIKE THE PLAGUE!<br /><br />The absolute worst phone company I have dealt with! The customer service wait line is horrendous-- expect to wait for at least 20 minutes to be greeted by snobby customer service representatives who may or may not HANG UP on you (after the horrendous wait time!).<br /><br />I have a three year contract with Telus, the first two years were fine, however the past few months have been absolutely horrible, and speaking with family and friends-- I am obviously not alone.<br /><br />I was charged for long distance phone calls that I did not make (I never make long distance nor do I pick up long distance phone calls on my cell phone). After calling Telus to inquire about these suspicious charges, their reply was "maybe you made them and just forgot about them". I didn't want to deal with the absolutely rude customer service rep so I decided to just pay the (fraudulent) $25.00 in LD charges.<br /><br />A few weeks ago I made a call to Telus to temporarily disconnect my phone for three months as I was going on vacation. After waiting for half an hour for a customer service rep, I asked her how much the vacation disconnect would cost me, and if I could disconnect the service three days from the day I made that call. She completely ignored my inquiries and gave me irrelevant information in addition to INTERRUPTING me to the point where I couldn't help but stop speaking. She eventually hung up on me when I asked for her name and her supervisor!!!<br /><br />I immediately called back and spoke to someone from a higher department to complain about the hang up; she assisted my call, and told me that my next billing cycle would amount up to $12.00 while the phone is on disconnect. I checked my bill this morning, and it is $52.00. It turns out they messed up my bill AGAIN!!! This is probably the fifth time!<br /><br />I am NOT looking forward to dealing with the horrendous department Telus likes to call customer service representatives. I'll update you on what happens.Unknownnoreply@blogger.com1tag:blogger.com,1999:blog-2905403271101774964.post-54763282433410094122009-06-13T13:46:00.001-07:002009-06-13T13:57:28.911-07:00Message Telus MobilityMessage Telus Mobility:<br /><br />Milestone 2 reached - 1,000 monthly visitors.<br /><br />Welcome back Telus douchebags, if you're reading. This little blog now receives more than 1,000 visitors per month. Sadly for you it's true. Last month our traffic rose by over 100%. The funny part is that the telus mobility review blog actually makes money now. I hope this post winds up in a boardroom with your well-paid internet PR fail whales sometime soon. <br /><br />Since traffic is rising steadily, probably due to your telus mobility customer service representatives pissing off more telus mobility cell customers, I think I'll spend a few minutes now and then to add some content and keep it growing. <br /><br />See you soon when we're up to 4,000 monthly visitors. I hope you've enjoyed this post which I'll call Message Telus Mobility from now on.<br /><br />Yours in increasing and persistent Google search traffic,<br /><br />WillyUnknownnoreply@blogger.com4tag:blogger.com,1999:blog-2905403271101774964.post-78098906407572132142009-06-13T13:29:00.001-07:002009-06-13T13:43:50.430-07:00Telus MobiltyRead this before you visit Telus Mobility. Oops, you spelled Telus Mobility incorrectly. You typed in Telus Mobilty. Seriously though, we think you should probably visit some other website. First, though have a look around the blog. I'm sure you'll find a good reason not to sign up to become a telus mobility customer. <br /><br />Telus Mobilty aka Telus Mobility for those who can type (sorry!) is just a plain bad idea. Really, I'm not just trying to be a jerk. Do your research before you invest in a 3 year plan. You will thank me one day that you haven't been locked in to Telus Mobility crying yourself to sleep.Unknownnoreply@blogger.com2tag:blogger.com,1999:blog-2905403271101774964.post-69251134886037963782009-06-13T13:05:00.001-07:002009-06-13T13:17:39.802-07:00Telus Mobility CAHere are a few stats for telus mobility ca. I'm not sure why you would be searching telus mobility ca, but I thought I'd share this with you in very virtuous hopes you'll read the rest of the blog posts. The posts just might save you a lot of heartache and money:<br /><br /><br />Some useless traffic information:<br /><br />Traffic Rank Alexa Traffic Rank - 909,305 - measures the website's popularity<br /><br /> <br />Avg. Time on Site Time on Site - 2.6 min/day - measures user attention.<br /><br /><br />31 - Sites Linking In - this isn't many, Telus Mobility CA better hope we don't actively start accumulating links. :)<br /><br />This is the Alexa traffic rank for telusmobility.ca:<br />7 day avg -<br />1 month avg 5,959,247<br />3 month avg 909,305<br />3 month change 342,894<br /><br />This is the Percent global pageviews for telusmobility.ca:<br />7 day avg -<br />1 month avg 4e-07%<br />3 month avg 0.000004%<br />3 month change -36%<br /><br />This is the Percent global Internet users who go to telusmobility.ca:<br />7 day avg -<br />1 month avg 0.000007%<br />3 month avg 0.000094%<br />3 month change -39%<br /><br />This is the percentage of visits to telusmobility.ca that consist of a single page turn:<br />7 day avg -<br />1 month avg -<br />3 month avg 44.6%<br />3 month change -9%<br /><br />This is the Daily pageviews per user for telusmobility.ca:<br />7 day avg -<br />1 month avg 4<br />3 month avg 3.3<br />3 month change 5%<br /><br />This is the daily time on site for telusmobility.ca:<br />7 day avg -<br />1 month avg 5.5<br />3 month avg 2.6<br />3 month change -3%<br /><br />This is the percentage of visits to telusmobility.ca that came from a search engine:<br />7 day avg -<br />1 month avg -<br />3 month avg 10.7%<br />3 month change -4%Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-2905403271101774964.post-77104389171175456612009-06-13T13:00:00.001-07:002009-06-13T13:18:51.290-07:00Telus Mobility NumberHere's one about a Telus Mobility number. Really I should say here's how Telus Mobility did a number on him:<br /><br />As a Telus customer for almost a year, I am very unhappy to say that my phone has consistently been giving me a lot of problems with reception, battery life, display problems, and sometimes I don't even receive calls or messages. When I called Telus on Tuesday July 4, 2006 for the first time, I was put of hold for 15 minutes until I finally hung up. Later that day I called again and talked to another representative, Carol. I told her the problem that I was having and explained that I had already sent the phone to be repaired once before with the same problems recurring.<br /><br />This cellular phone is under warranty and I am regretting having a Telus phone, I would like someone to review this complaint. As a paying client, I feel as if my concerns are not taken seriously, please get back to me with respect to this urgent matter. If I did not need the use of a cellular phone, I would not have purchased one, I am a very, very unhappy customer.<br /><br />You can read the original telus mobility complaint here:<br /><br />http://www.complaintsboard.com/complaints/telus-mobility-c517.htmlUnknownnoreply@blogger.com0tag:blogger.com,1999:blog-2905403271101774964.post-22442413190639665542009-06-13T12:48:00.000-07:002009-06-13T12:56:58.285-07:00Telus InternetDoes anyone know anything about Telus Internet? In Ontario, people are primarily dispersed between Bell and Rogers. I would be very interested to know what people's experience with Telus Internet has been. I would expect the customer service is terribly similar to Telus Mobility customer service which is of course almost criminal, if not fully criminal in my opinion.<br /><br />Feel free to comment about your Telus Internet related experiences. We welcome all feedback regarding Telus. ;)Unknownnoreply@blogger.com7tag:blogger.com,1999:blog-2905403271101774964.post-54061121878879373872009-06-13T12:28:00.000-07:002009-06-13T12:47:39.601-07:00Telus MobilityTelus Mobility is one of Canada's largest mobile phone networks. Telus Mobility is also known by many for it's extremely poor customer service. So, if you're considering a telus mobility phone be careful. <br /><br />Telus Mobility plans are competitive (like the telus flexible share plans), and often sound good on the surface, but if you've been around the block a few times, you know that it's all about customer service. Sure telus mobility phones are nice; they carry some of the best handsets on the market exclusively. Be aware though, if the my telus mobility system creates an error on your telus mobility online bill, they are not going to change it. Even if you can prove beyond a reasonable doubt, be prepared to be treated with disdain. This is my experience, and many others' too. If you're wondering just do a search online for: I hate Telus. There's over 93,000 results. <br /><br />If you're not a Telus Mobility customer yet, check out fido.ca. Fido is likely the best carrier for the average consumer. Quite simply their plans and customer service are far superior to what you'll find at Telus Mobility.<br /><br />If you are already with Telus Mobility, you can always port your telus mobility number over to another carrier. This would be my honest recommendation.Unknownnoreply@blogger.com2tag:blogger.com,1999:blog-2905403271101774964.post-8517864839202114882009-04-16T06:48:00.000-07:002009-04-16T06:55:33.671-07:00Telus Mobility Public Relations - NARCsI just saw this nice comment by anonymous Mike, maybe like Telus Mike? Ok, that's just a conspiracy theory, but really! Come on - what self respecting Netizen leaves a comment like this (short, to the point, well-written, dripping with Telus Mobility Advertising lingo)...<br /><br />Mike wrote:<br /><br />"Telus is a great company, I just resigned for a 3 year contract with all the usuals. unlimited text,250 daytime minutes, unlimited evenings/weekends and bundle 12. Next time i'll ask for unlimited data for free."<br /><br />and Bundle 12!? Sorry Mike, you're a douche - what agency do you work for? Telus PR people, please sprinkle more comments like this. They make this blog much more fun to keep up to date.Unknownnoreply@blogger.com2tag:blogger.com,1999:blog-2905403271101774964.post-34206312962026191052009-04-16T06:25:00.000-07:002009-04-16T06:42:44.903-07:00MyTelusMobilityMyTelusMobility is a portal made by Telus for Telus Mobility customers to personalize and gain access to key services within their Telus Mobility account. <br /><br />I bet they invested a lot of money on myTelusMobility. I know I'd want to steer people away from their telus mobility customer service representatives who, in my opinion, are the worst in the industry.<br /><br />Now if MyTelusMobility was good enough so that you never had to speak with a telus mobility customer service representative, that would be amazing!<br /><br />My advice - if you're stuck with Telus Mobility and you can't get out, go register a mytelusmobility account and hope you never have to speak with anyone live. <br /><br />Watch your bill closely though, a little bit of research online will show Telus overcharges people with no remorse. If you're new and considering Telus Mobility, I suggest you do your research and scour Google for people's experiences with Telus. You just might change your mind.Unknownnoreply@blogger.com1tag:blogger.com,1999:blog-2905403271101774964.post-11256051961983990902009-04-08T18:01:00.000-07:002009-04-08T18:03:41.734-07:00Telus Mobility Customer Service SucksAnonymous just put this comment on 12 of my posts, so I figured I'd dedicate a whole post to him/her! Cheers Anonymous!<br /><br />telus mobility is the worst company ever to deal with ... there customer service is horible, they put people on the phone that has mental problems to deal with .. there is never a manager around to talk to ... I do not know why I stayed with them for so long ... over 15 years ... everytime I write a ba post they DELETE IT ... but I just signed a three year contract with them and had problems for 3 month with my phone and the features on it .. when I talked to 6 different people asking for a new phone .. they tell me that I signed the contract already and they can't do anything for meUnknownnoreply@blogger.com32tag:blogger.com,1999:blog-2905403271101774964.post-28566045794507030682009-03-19T19:47:00.000-07:002009-03-19T20:13:51.555-07:00New Telus Mobility Milestone - 500 visitors per monthDear Telus douche bags, <br /><br />In case you're wondering this blog receives about 500 visitors a month right now. It's not a lot, but you know what, it's growing consistently every month at a rate of 5%. Interestingly, it grows whether or not I write new posts because you keep fueling your own fire by pissing off nice people who are more than happy to contribute their genuine Telus Mobility comments. <br /><br />If you look at this site as counter-advertising, it's costing you about $125 dollars a month (500 visitors per month @ $0.25 per visitor). Over a five year period ,without taking any growth in to consideration, that's $7,500 dollars - about 10x more than the money you took from me.<br /><br />I think I can speak for everyone here. It gives us a warm fuzzy feeling.<br /><br />Cheers,<br /><br />WillyUnknownnoreply@blogger.com1tag:blogger.com,1999:blog-2905403271101774964.post-21602842607974292702008-04-17T09:02:00.001-07:002008-04-17T09:06:02.179-07:00Telus EmployeeHey, this guy must be a Telus guy. Don't say I don't give Telus a voice on my blog!<br /><br />Some guy's response to the post below:<br /><br />What the hell are you talking about, whoever told you that should be fired. Your phone has a warranty for 1 year and it will be honoured in that manner unless the phone has physical or liquid damage in which thats your fault not Telus RIGHT!! You customers dont seem to get that if you drop the phone in liquid or you run over your phone or whatever kind of physical damage you do to it its not covered under NO warranty what so ever.<br /><br />Im not saying this is the case with your phone, that phone model has several different issues with it and you seem to be having the worse luck with phones. Keep in mind its an electronic device, they have problems like everything else has problems, they are not made perfect in which every single customer thinks cell phones are made just perfect! I deal with this kinda stuff everyday and when I sell phones to my customers they are made aware of this before they sign a contract.<br /><br />http://www.cellphones.ca/forums/discussion/3296/telus-sucks/Unknownnoreply@blogger.com8tag:blogger.com,1999:blog-2905403271101774964.post-62608200028781805422008-04-17T08:57:00.000-07:002008-04-17T09:00:19.602-07:00Telus Phone WarrantyTelus customer service doesn't care. Here's another good read:<br /><br />Couldn't agree more. My daughter signed with Telus less than 90 days ago and so far has had the phone replaced twice and now the third phone is in for repair the second time (Same model LG8100). I was told by one of their customer client staff that even though the phone has a one year warranty that Telus can say they will not honour the warranty and that my high school daughter will have to buy a phone at full price or pay out the remaining contract. I was also informed that the phone (the one with Telus stamped on it, came in a Telus box and was paid for at a Telus store) is not their responsibility!<br /><br />http://www.cellphones.ca/forums/discussion/3296/telus-sucks/Unknownnoreply@blogger.com6tag:blogger.com,1999:blog-2905403271101774964.post-44001971593390126352008-04-01T05:51:00.000-07:002008-04-01T05:52:57.702-07:00Telus Cell ReviewsIt's starting Telus...Right now we're ranked #1 in Google for the keyword Telus Cell Reviews. Yeehaw!Unknownnoreply@blogger.com1tag:blogger.com,1999:blog-2905403271101774964.post-76376941733511791142008-03-31T10:18:00.000-07:002008-03-31T10:26:36.633-07:00Telus Mobility Plan - Free Evenings and Weekends... NOTFresh from a search on Telus Mobility!<br /><br />By: Andrew Muir<br /><br />The Future is Un-Friendly: Why TELUS Mobility Sucks So Hard<br /><br />Recently I’ve had a bit of trouble with a company called TELUS Mobility. For those of you who don’t know, they’re a cellular provider here in British Columbia, and they suck balls.<br /><br />I’m on a 3-year plan with them. I have always had a contract that includes free evenings and weekends. The problem is that they changed the details of my contract without telling me, and as a result I was being chargedfor my evenings and weekends. My bills were soaring from an average of $45/month to $120/month. It has taken several months and many phonecalls to even begin scratching the surface of the problem. I eventually figured out their mistake, and insisted upon being reimbursed. I have yet to receive their statement of how much financial restitution I will receive. But you know what? The money isn’t even the point.<br /><br />The point is that cellular providers are committing highway robbery. Companies are supposed to serve the greater good of society by providing a reliable service at a reasonable price. As consumers, we should have control over the market. When did we begin accepting their terms so helplessly? My friend Jason was charged a $70 “Convenience Fee” just because he bought a phone from a friend and switched over. Luckil he had the gall to get it back, but what about the people who are too meek to stand up for themselves? Is that ethical? And where does that $70 go? It doesn’t take much labour (or a great deal of resources) for TELUS to make the switch. That $70 is pure profit, and it goes straight to funding fat bonuses for TELUS’s overpaid executives.<br /><br />Well the jokes on them. One by one people are gonna just get more and more pissed off, and eventually they will either switch to another mobile service, or abandon their cellphones altogether. At some point we have to ask ourselves whether or not cellular phones are really so necessary, and whether they are actually worth the astonishing amount of money that we tend to pay through bullshit hidden fees. Eventually people will get too frustrated with their careless customer service, and they will just give up and switch to alternative means of communication (VoIP for example).<br /><br />So I’m going to do my duty to the cellular market. I’m switching providers when my shitty contract is up, and I recommend to all my friends and family to stay away from TELUS Mobility. I have had too many problems with their service, and I’ve spoken to many other customers who have had similar complaints. I find their “voice recognition” customer service hotline creepy and unhelpful. Their dealers are slimy,deceitful and incompetent. Their “future is friendly” ad campaign with the cute animals insults my intelligence. Also, their products and packages downright suck. Don’t buy anything from TELUS!! And if you find that the other cellular providers are the same, then use a payphone. I swear, if they don’t clean up their acts, their business will only suffer in the longrun. Consumer satisfaction is the guiding force of the market, and by ignoring this they are alienating themselves from the market in a significant way.<br /><br />http://alertedeye.wordpress.com/2007/01/24/the-future-is-un-friendly-why-telus-mobility-sucks-so-hard/<br /><br /><a href="http://alertedeye.wordpress.com/2007/01/24/the-future-is-un-friendly-why-telus-mobility-sucks-so-hard/"></a>Unknownnoreply@blogger.com8tag:blogger.com,1999:blog-2905403271101774964.post-80977341153256449442008-03-29T07:43:00.000-07:002008-12-10T10:50:10.402-08:00New For your Telus Cell Phone Plan - TelusLUB<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhulcK6_wHZ9Sa-dXAFDvByyqaV4pVNZGGUmXtrile2Mpy-KZAdDJF0Rnm61ygubFAXa7ockrGlmFCfyfzv9kkv2Ta9j1TQkiTDYvEsDBV2D9bZxWO1jEGWU1j4NcaMbd6r2YArR61q-zA/s1600-h/TelusLub.jpg"><img style="display:block; margin:0px auto 10px; text-align:center;cursor:pointer; cursor:hand;" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhulcK6_wHZ9Sa-dXAFDvByyqaV4pVNZGGUmXtrile2Mpy-KZAdDJF0Rnm61ygubFAXa7ockrGlmFCfyfzv9kkv2Ta9j1TQkiTDYvEsDBV2D9bZxWO1jEGWU1j4NcaMbd6r2YArR61q-zA/s400/TelusLub.jpg" border="0" alt=""id="BLOGGER_PHOTO_ID_5183174568569526834" /></a>Unknownnoreply@blogger.com4tag:blogger.com,1999:blog-2905403271101774964.post-1701287004045781742008-03-26T05:04:00.000-07:002008-03-26T05:08:32.338-07:00Telus Mobility - GreedYikes again! I wish there was something more we could all do after Telus abuses us. Read on...<br /><br />After being talked into trying multiple 'plans' with Telus Mobility, none of which reduced the monthly cost compared to a landline, I called in July and cancelled my account.<br /><br />When I got yet another statement in August, I called twice that month and was told I was supposed to talk with a 'cancellation team' and that telling the customer service agent I reached after waiting in a 'cue' for about 30 minutes was insufficient to cancel my account.<br /><br />When I paid my July statement in August, however, I was charged a $30 'reconnection fee', which I questioned since I was told the account wasn't cancelled.<br /><br />I have also received statements in September and August although I haven't used my cell phone since July.<br /><br />The Telus Mobility representative I dealt with during one to two calls in August literally had me in tears and at that point I literally had to ask him to put me in contact with the 'cancellation team' in order to cancel my cell phone service.<br /><br />I haven't used my cell phone since July, but the company will be referring my account to a collection agency and affecting my credit rating. <br /><br />I have had a land line account with Telus for decades. I've never been treated like this by any other service company.<br /><br />The customer service agents aren't there for customer service; they're marketers trained to technically keep the customer on the hook for more charges.<br /><br />I have no option but to contact the CRTC about my experience; and I have no doubt that I am not alone. The class action suit regarding the 'Access fee' I've been charged for the years I had my cell phone account are but the tip of the iceberg.<br /><br />Telus Mobility in my experience is synonymous with corporate coercion and greed.<br /><br />http://www.complaintsboard.com/complaints/billing-and-harassment-after-cancellation-c31197.htmlUnknownnoreply@blogger.com11tag:blogger.com,1999:blog-2905403271101774964.post-4952073383184531122008-03-26T04:58:00.001-07:002008-03-26T05:02:20.668-07:00Telus Mobility Phone Plan - Rip OffI thought I'd pop in and share another story. Yes Telus, this blog will keep on going until you do something about your cusotmer service. Readers, enjoy!<br /><br />I had a 3 year service contract for private cell phone with Telus Mobility. The contract ended and I started using a cell phone through my office so no longer needed my private line. I called to cancel the private cell was told by customer service to: give the account to my kids so they would be safe, give it to my parents so they could be safe, neighbors, etc.<br /><br />I was then told it couldn't be canceled because I was in the middle of a monthly billing cycle. They continue to bill me for 2 months until I called then back and told them I was not going to pay for a cell phone I canceled and was not using. They told me they would just send the account to a collection agency if I didn't pay, which they did. They threated me with destroying my credit rating. I'm still getting harassing calls for the $40 almost 2 years later. They can get the money when they pry from my cold dead hands. What a horrible way to treat customers. I will never do business with them again.<br /><br />http://www.complaintsboard.com/complaints/continued-billing-after-cancellation-c26309.htmlUnknownnoreply@blogger.com18tag:blogger.com,1999:blog-2905403271101774964.post-53968340245862678342008-03-21T16:32:00.000-07:002008-03-21T16:34:16.352-07:00A Shortie but a Goodie - Telus MobilityI don't think this one needs an introduction:<br /><br />I hate Telus. <br /><br />Just got a bill for $245 because their system was messed up....spent 40mins on hold on the phone...long story short...I have HAD enough!!!: flamemad:<br /><br />How do I get out of the contract!? I have 6 mths left but my fiance (we're on a family plan) has another 2 years!!!<br /><br />HELP!!!!!!!!<br /><br />http://cellphoneforums.net/telus/t264061-i-hate-telus-help-getting-out-stupid-contract.htmlUnknownnoreply@blogger.com1tag:blogger.com,1999:blog-2905403271101774964.post-21897906874520571622008-03-21T15:55:00.000-07:002008-03-21T15:58:51.839-07:00Disgruntled Telus TrooperThis isn't the most credible story, but it's an interesting one. It looks like Darcy was going to get fired. In all honesty, I'd probably fire him too. At least his heart was in a good place. Please excuse Darcy's spelling and grammar. Enjoy.<br /><br />darcy shawchek wrote:<br /><br />I HATE TELUS I sell cellphones for telus at avu in bc there lying cheating bastards that mislead even there own cell selling pawns. About 1.5 months ago i sold a 580 aircard to a guy with the conect megabyte 100 unlimited plan and told him it was unlimited as the plan brosure clearly stated. the guy came back to the store frantic with a 14000.00 internet bill telus told him his limit was 250 megabytes and he was to pay at least 50% of the bill in order to keep his good credit rating.<br />the realy bad thing and themost dishartening thing is that on the plan brosure beside the stated (UNLIMITED) is a minute #1 wha the hell is it? Well if you flip the brosure over it says in very fine print “TELUS Mobillity reserves the right to limit usage to 100 megabytes per month” quote unquote.<br />those misleading money grubling loosers care more about screwing thier customers than coming up with a technology to allow there customers to use there product without blind faith.<br />some devious prick admin thought of this intentialy to rake in the millions and most likely got a huge cut<br />and im the stupid blind arse that caused it. not to mention that i also sined a good freind to an aircard for the same purpose. the 14000.00 was for the use of the aircard to play an online game called “world of war crack”<br />an extremely addictive online game that can easily be played on a dial up modem. half of 14000.00 hardly seems fair and if you sell a product for internet usage you should be able to use it especialy for 100.00 a month for a crappy slow internet connection.<br /><br />Posted on 05-Oct-06 at 1:26 am | Permalink <br /><br />darcy shawchek wrote:<br /><br />if any body has any help fo me in abling me to revolt against telus feel free to email me at dr.shawchek@hotmail .com<br /><br />Posted on 05-Oct-06 at 1:29 am | Permalink <br /><br />darcy shawchek wrote:<br /><br />please remove my coments, i fear my employment if it isnt removed by tomorow<br /><br />http://www.grandinite.com/2005/08/23/hate-telus-vent-here/Unknownnoreply@blogger.com1tag:blogger.com,1999:blog-2905403271101774964.post-87772567638717185582008-03-21T06:09:00.000-07:002008-03-21T06:44:20.070-07:00Score: Us 1 - Telus 0We launched a Google campaign 2-days ago on Telus and Telus related keywords to market our blog. Of course, Telus wasn't advertising on the word "Telus". I mean, why would they, since they already show up all over the first page of natural results. It would be a total waste of money.<br /><br />Today, 2-days after we started, Telus is advertising on "Telus" and seems to be upping their bids. To start, it was only $0.12 per click. It looks like Telus has upped their bid to more than $6.00 per click! - Score! <br /><br />Way to go Telus, now you're paying $6.00+ a click to talk to customers who are already on their way to seeking you out. Let's multiply that $6.00 click by a conversion rate of 1% (which is pretty good online). These customers would cost you about $600 each. Even if Telus is only buying 10 clicks per day at $6.00 each, their new campaign would cost them $21,900 for the year. I hope you took your SEM guy out for lunch after this brilliant move. You're not buying 100 clicks a day are you? - Ouch! <br /><br />Now our little ad campaign shows up randomly throughout Google content channels on strategic keywords. Happy hunting. There's about 20 meaningful Tier-2 search engines too we're now trying out.<br /><br />Cheerio,<br /><br />WillyUnknownnoreply@blogger.com1tag:blogger.com,1999:blog-2905403271101774964.post-81860201321756768722008-03-20T09:19:00.001-07:002008-12-10T10:50:10.508-08:00Enjoying Your 3-year Contract?<a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhNOWR5y40-viFKT_U-irAHOtGJHWwdd-hrBwzSP_U9UU4Sr-NxbiMZa_tIbw3KVskYIfrLWSqr0mwmpqkT4PNXYq44-fCAYOZlTpQhiS4ba4YUE497tL3c_ToCurFqLmq4pKX5kG-pFz0/s1600-h/Telus-Ad-1.jpg"><img style="display:block; margin:0px auto 10px; text-align:center;cursor:pointer; cursor:hand;" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhNOWR5y40-viFKT_U-irAHOtGJHWwdd-hrBwzSP_U9UU4Sr-NxbiMZa_tIbw3KVskYIfrLWSqr0mwmpqkT4PNXYq44-fCAYOZlTpQhiS4ba4YUE497tL3c_ToCurFqLmq4pKX5kG-pFz0/s400/Telus-Ad-1.jpg" border="0" alt=""id="BLOGGER_PHOTO_ID_5179859519536945698" /></a><br /><br />From the Telus Sucks group on Facebook. Too true.<br /><br />http://www.facebook.com/photo.php?pid=23109&o=all&op=1&view=all&subj=2224861077&aid=-1&id=1071125584&oid=2224861077Unknownnoreply@blogger.com4