Wow would this ever be tough to swallow:
I had a contract with telus mobilty for three years. My phone broke after 2 and a half months, so they were "kind" enough to set it up so calls from my phone would be forwarded to my new number. My contract expired in dec. and they continued to bill me. When i phoned them they informed me that i was supposed to call them to cancel my service, and that i was supposed to know this already, even though they addmitted that they do not send customers any info informing them that they must do so.
They would not give me a refund because i had the automatic call forwarding on that they set-up for me, regardless of wether or not my phone was active. funny how i always thought that getting billed for something that you did not want, agree to, or get was a scam, but they claim it is done legally. gotta love the laws.
Timo
kitchener, British Columbia
Canada
http://www.pissedconsumer.com/consumer-reviews/wireless/telus-mobility-complaint-%11-consumer%11wireless-2003011148317.html
Friday, March 7, 2008
Telus Mobility BC
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