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I was wondering... how is Telus faring on facebook? What a suprise, there are pages and pages of anti-Telus groups. The largest one, called Telus Sucks, has more than 400 members. You can visit these pages here:
http://www.facebook.com/s.php?q=hate+telus&init=q
http://www.facebook.com/s.php?q=telus+sucks&n=-1&k=400000000010&init=r
I'm sure there are more if you really look. My favorite post so far is this one:
"Yep. my Dad just bought a phone as a gift for someone, turns out they already had one, now they won't let him out of the contract. The box is still unopened, and hasn't used a second on the plan. Now they want 700$ to terminate the contract.Way to take advantage of a 70 year old man who can barely speak english Telus. Good job!"
Way to go Telus - Barf.
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4 comments:
2 hour waits for service then i am positive i pressed 1 for English dropped calls in down town internet comes and goes i get the response sorry but we are up grading ???? for 3 years ?? oh yes has anybody seen a telus office??or is it just like canadian banks and head office is out of country so they do not have to pay any taxes .... well bend over and welcome to canada
Bastards charged me $60 to reconnect my cell phone (and my sons on the same plan)... today they disconnected it again.... guess what? Another $60, I am getting raped by these son of a bitches and there is NOTHING I can do about it until this dumbass contract ends!
I remember it when you guys had the monopoly and I hope you all get laid off and replaced by that stupid voice command prompt.
BTW, get some smarter customer service reps that actually speak ENGLISH!
I have been with them for more than 4 years. According to the old project, I would get my phone relaced for free in another two more years. However, they terminate that programe recently, and the reason is "no value added for customer. Great Job!!
Telus has the worst customer service i have ever seen out of any company and they dont care.
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