Now this is simply chilling...
We have just finished a one year ordeal with Telus and one of their collection agencies. We were informed last February that my husband had a $6,000 debt with Telus that was from Jan 2002. We moved so he phoned for a new phone number. We had never ever been contacted by them previously regarding this debt. We had been harassed and abused by the collection agency and Telus staff while trying to fight this and obtain what proof they had to seek payment from us.
We never rec'd any proof to this day. In November the debt was put on my husbands credit report and once we found out we filed a dispute with credit reporting company. Since this we now have a letter from the collection agency saying that my husband is no longer responsible and he had called Telus where they have told him that they do have a different name and signature on file for the contract and account in question.
How can they get away with doing this to people. If we werent strong enough to fight as best we could and not be strong armed into paying it, we would be totally screwed by Telus.
Kim and Don F
B.C.
http://www.complaints.com/directory/2005/february/3/19.htm
Monday, March 3, 2008
Telus Nightmare
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This is about Telus PayAsYouGo. I went into one of their stores, to be greeted by a very unpleasent young girl. I told her I only use my cell for texting and MAYBE in case my car broke down and I needed to call CAA thats when I would use it for calling. So what does she do? Takes my $50 and away I went. As GOD is my witness, from $50 down to $26 for sending a max. of 5 texts and two 1 min calls!! After Telus tracked my useage I got a message saying I should be using their,I think, 1200 plan. For $10 a month, unlimited texts, thats all I heard as they only sent this messg. once. I'm on Disability and believe me, I'm very careful when using my cell. So needless to say, I was FLOORED when the $ on my acct. kept going down and down.For exmple, yesterday, I was down to $16 and all I did was send a text and check the status of my acct. and today all I have left is $10.25!!! How can this company possibly justify this????
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